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The Company:
A medium size IT Software Company
The Problem:
An individual employed in IT Support was not performing satisfactorily. His manager, under advice from an Indigo HR consultant, had started to manage his progress, or lack of it, had had informal meetings and had set targets which subsequently led to her inviting him to a disciplinary hearing to discuss his lack of performance. The individual had less than one years’ service, however was from an ethnic minority and at this point raised a grievance against his manager claiming harassment.
Our Approach:
· At all times Indigo’s consultant was on hand to support the manager providing advice and guidance in a difficult situation
· Providing different independent consultants to investigate the grievance and support the company was invaluable in this case
· The investigation produced information which could also be used in the disciplinary to add weight to the manager’s opinion of poor performance and against the view of the individual that he was being harassed.
· The grievance was not found and a disciplinary meeting was swiftly undertaken which resulted in the individual being dismissed from the company
The Result:
A difficult employee left the employ of the organisation and there were no employment tribunal claims. The organisation learnt valuable lessons in note taking, communication and how to set targets & manage a poor performer. Other poor performers have now also been tackled with the result that the organisation now has employees who are contributing to the business and motivated. This company is now a retained client of Indigo HR.
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